Shipping policy

Shipping Policy
Thank you for visiting and shopping with us! Below are the terms and conditions that constitute our Shipping Policy.
Fulfillment Timeline (Production + Shipping)
Our store operates on a print-on-demand model, meaning your items are uniquely manufactured only after your order is successfully placed. Because of this, delivery consists of two separate phases:
  1. Production Time: It typically takes 2 to 5 business days to print and pack your order before it leaves the facility.
  2. Shipping Time: Once printed, the carrier picks up your package. Standard domestic shipping typically takes an additional 3 to 7 business days to reach your doorstep.
Please note that during high-demand holiday seasons (such as November and December), production and carrier transit times may experience delays beyond our control.
Tracking Your Order
You will receive a shipment confirmation email containing your tracking number(s) once your order has been handed over to the carrier. The tracking number will become active and scannable within 24 to 48 hours of generation. If you order multiple different items (e.g., a mug and a t-shirt), they may be printed by different production facilities and arrive in separate packages at different times.
Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed clearly at checkout. We offer flat-rate standard shipping options depending on your location.
Customs, Duties, and Taxes (International Shipping)
If you are ordering from outside our primary manufacturing country, your package may be subject to import duties, customs fees, and local taxes levied by your destination country. We are not responsible for any fees applied to your package during or after shipping. All fees imposed during or after shipping are the sole responsibility of the customer (tariffs, taxes, etc.).
Lost or Missing Packages
If your tracking status shows "Delivered" but you have not received your package, please check with your neighbors, building management, or local post office branch before reaching out. We are not liable for packages stolen from your property or lost due to an incorrect shipping address provided at checkout. If a package is officially deemed lost in transit by the carrier, please contact us at [Your Support Email Address] so we can submit a claim and arrange a replacement.